Feedback Form

At Ski Weekender we are committed to listening to our customers and always like to know what you think about the services, ski holidays and packages we offer. We welcome any comments and suggestions you may have for improvement, and are interested to hear your overall impression of your holiday with us. We like to know who the feedback is from in order to better understand any comments or issues, however it is no problem if you would rather fill the form in anonymously. Thank you!

Name (optional)

Email (optional)

Type of holiday Weekend Midweek Weeklong

Ski resort La Clusaz / Le Grand Bornand Samoens

Please rate the following aspects of your holiday and the service you received

Service

Initial contact with the office Excellent Good Average Poor Bad

Information received during booking process Excellent Good Average Poor Bad

Quality of customer service received in chalet Excellent Good Average Poor Bad

Any extra comments or suggestions - good or bad!

Accommodation and facilities

Standard of accommodation Excellent Good Average Poor Bad

Accommodation facilities, e.g. TV room, sauna, bar etc. Excellent Good Average Poor Bad

Food and meals Excellent Good Average Poor Bad

Kids' facilities Excellent Good Average Poor Bad

Any extra comments or suggestions - good or bad!

The Resorts

Skiing / piste condition Excellent Good Average Poor Bad

Apres ski / shopping / atmosphere etc. Excellent Good Average Poor Bad

Any extra comments or suggestions - good or bad!

Extra services

Transfers from Geneva Excellent Good Average Poor Bad

Ski hire equipment - value / quality Excellent Good Average Poor Bad

Other activities - ski hosting, snow shoe walking etc. Excellent Good Average Poor Bad

Ski lesson quality Excellent Good Average Poor Bad

Any extra comments or suggestions - good or bad!

Overall package

Overall value for money Excellent Good Average Poor Bad

Overall level of satisfaction Excellent Good Average Poor Bad

Any extra comments or suggestions - good or bad!

Additional details to help us improve

Would you come on holiday with us again? Yes No

Would you recommend us to friends? Yes No

If you stayed for a midweek break did you enjoy the option of going out to eat on the Wednesday night? Yes No

If, in future years, we cater inhouse on Wednesday nights would it improve your midweek ski experience? Yes No

Any additional comments or suggestions regarding Wednesday nights?

Are you aware that we currently operate in both La Clusaz / Grand Bornand and Samoens? Yes No

Would you be interested in the same Ski Weekender service in other resorts? If so, which?

If 'other' please specify which ski resort you would like to visit with Ski Weekender

Would you be interested in other types of Winter holidays with us?

Any additional comments or suggestions?

Send Feedback Form

Thank you for taking the time to fill out this form. You are on our newsletter list with latest news, offers and giveaways. If you would like to be removed, you can unsubscribe from a link on the bottom of the next email, or email us. We hope to see you again soon! If you have any further questions please do not hesitate to contact us at info@skiweekender.com or call us on 0845 557 5983.